Frequently Asked Questions

What happens during the free assessment?

During your 60-minute session, our specialist will discuss your current situation, assess your needs, and outline potential treatment options. This is a safe space to ask questions and explore next steps without any pressure.

Is this really free with no obligation?

Yes, the assessment and treatment planning session is completely free with absolutely no obligation to continue with any services. Our goal is to provide valuable guidance, whether you choose our service or not.

How is my confidentiality protected?

We adhere to strict confidentiality protocols. Your information is never shared without your explicit consent, and all our interviews are done online or over the phone in secure, private environments.

What if I need to reschedule my appointment?

We understand that circumstances change. You can reschedule your appointment by contacting us at least 24 hours in advance (if possible) via phone or email. We’ll be happy to find a new time that works for you.

What types of addiction issues do you help with?

Our addiction treatment specialists are experienced in addressing a wide range of addiction concerns, including alcohol, drugs, prescription medications and behavioral addictions. No matter what you are struggling with, we’re here to help without judgment.